Laguna Global Dubai
Privacy Policy
This policy explains how Laguna Global handles information when you browse this website, choose a branch, request directions, or continue to WhatsApp or a phone call.
Last updated: 14 October 2026
Information processed
The website may process language preference, selected service, selected branch, CTA source, conversion event identifiers, device/browser data supplied by analytics providers, and approximate interaction data. There is no website contact form.
Location permission
If you choose Find Closest Branch, your browser supplies coordinates to calculate distance locally. Precise coordinates are not sent to Laguna Global or stored by this website. You may deny permission and select a branch manually.
Cookies and analytics
Essential session and security cookies support the booking journey and CSRF protection. Enabled analytics and advertising pixels may set their own cookies subject to their policies and your applicable consent choices.
Analytics and advertising tags
This website uses Google Analytics and the Google tag (gtag.js), the Meta Pixel, and the Snapchat Pixel. These tools receive page views, branch selections, and conversion events so we can measure which bookings our campaigns generate. Event IDs are shared between browser and server to prevent duplicate reporting, and server-side tokens remain private.
No remarketing
We never use collected data for remarketing, retargeting audiences, or lookalike campaigns. Measurement data is used only to understand aggregate performance of our own ads — it is never sold, shared, or used to follow you around the internet.
Phone number collection
Your phone or mobile number is collected only when you yourself initiate the booking process (for example, by choosing WhatsApp or Call for a branch). It is retained for a maximum of 24 hours after your inquiry and is used solely to contact you about your booking — to confirm details, remind you of your appointment, or update you on booking status. It is never used for marketing, never added to a mailing list, and never shared with third parties.
WhatsApp, calls and maps
Choosing an action takes you to WhatsApp, your phone dialer, or Google Maps. Those services process data under their own privacy terms.
Data minimization
We do not intentionally collect precise location, medical records, or contact details through this website. Beyond the booking phone number described above, branch staff may receive information you voluntarily provide during direct communication.
Retention and security
Operational and conversion information is retained only as reasonably needed for security, attribution, legal compliance, and service improvement. Phone numbers follow the 24-hour retention described above. Technical safeguards reduce risk, but no online system can guarantee absolute security.
Your choices
You can reject location access, disable non-essential cookies through browser controls, or contact the relevant branch regarding information shared directly with it.